My Perfect Hotel by Say Games: monetization template and pricing imperfections

My Perfect Hotel

🔥 Join LiveOps by Balancy – the #1 community, where LiveOps experts and enthusiasts gather to run successful games!

Even ‘perfect’ projects make mistakes! In My Perfect Hotel by Say Games, we discovered an interesting monetization template but with a few pricing flaws.

Curious to find out? Then, read this post until the end.

🎮 ABOUT THE GAME

My Perfect Hotel is a hybrid casual game, primarily monetised by ads. But there are also things you can buy in the game, and, hats off, the team does a great job explaining why you might want to spend your money (worth a separate post).

📵 ’NO ADS’ MONETIZATION TEMPLATE

One of the IAPs is a ’No ads’ offer. By spending 9.99 Euro, you can get rid of annoying interstitials and banner ads.

Here’s what’s smart about their ‘No Ads’ monetisation template:
1. They don’t just sell you the ‘No Ads’ feature — they also give you extra gems when you buy it. We’ve tested this at Balancy, and it turns out that banners that offer virtual currency along with ‘No Ads’ work better than ones that only say ‘No Ads’.
2. The second trick is discounting. The initial price set for this offer is 9.99 Euro. However, after a while, they offer a 15% discount. If you still don’t buy – here is your 30% discount. This is a cascade pricing strategy and it can considerably improve your conversion into the first payment.

▶️ HOW TO ADD THIS TEMPLATE TO YOUR GAME (VIDEO)

Here is a video tutorial in which I show how to implement cascade pricing with ‘No Ads’ offer in Balancy: 

🙊 PRICING FLAWS IN MY PERFECT HOTEL

Now, let’s talk about some flaws. In the first banner with a 15% discount, the price is still 9.99 (kind of disappointing, right?). In the second banner, they do offer a discount, but let’s do some math. With a 30% discount, the offer should be 6.99, not 7.99.

It’s a bit strange that a game with such a big audience (it’s the #2 top-grossing hypercasual game) missed this mistake, and their support team hasn’t heard any complaints. If you have any thoughts or ideas about how this could have happened, feel free to share in the comments to this Linkedin post. Curious to hear your thoughts.